New SurveyLab (15.4.4) version for the end of summer. This time we have added a new security feature. We have also added fonts support, improved survey logic and we have introduced several small changes and improvements.
SurveyLab was recognized by Capterra (a Gartner company) as one of the best survey software on the market. With over 250 survey software providers listed on Capterra we have ranked on 14th place, which is a big achievement.
New SurveyLab version (12.5.1) has been almost in 100% devoted to teamwork. We have not only redesigned multi-user support functionality but we have also prepared integration with Slack, one of the most popular tools that support teamwork and effective communication.
Are you looking for a SurveyMonkey alternative? You are in the right place. We have all you need and more. Since 2009 we have been helping companies, organizations, and individuals to measure customer satisfaction, NPS, conduct market research, and improve their organizations.
Endless emails, group discussions, cross-departmental consultations, weekly roundups, newsletter or intranet are just a few of many channels of internal communication between your employees. They are all designed to improve the information flow, however, the multitude of possibilities sometimes makes people forget about their main purpose – facilitating effective business ideas.
I’d recommend SurveyLab for the easy of system configuration and effective mechanism of communication with the group of users whose feedback was gathered during the testing period.
Some of you may be wondering how intercept surveys can help grow your business. Get inspired by the ideas below. Research will help you reach meaningful information for optimizing your website and offer.
You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users.
Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.
This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports … It’s a state of the art tool suitable for the requirements of the 21st century!
We work every day to make SurveyLab a better tool for you and your organization. We want our online survey software to better support your work and your research projects. We have just made next step on our way for perfect survey software. We are happy to give you new system version, this time labeled with number 9.1. Among many changes, you will find a new user management module and better teamwork features.
So you’ve done the Net Promoter Score (NPS) everyone is talking about. You’ve got your score and know how many of your customers are Promoters or Detractors. Great! What’s next? You’re probably wondering what the number actually means and how to use it. Start by asking yourself these three questions.